Privacy Policy

House Calls Tri-Valley, Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

We may collect the following types of information:

When you interact with us, we may collect:

• Name 
• Email address 
• Phone number 
• Home address (for pet sitting services) 
• Emergency contact information 

To provide our services, we may collect:

• Pet names, breeds, ages 
• Medical conditions and veterinary information 
• Behavioral notes and care instructions 

If you make payments through our Site, your payment details may be processed securely by a third-party payment processor. We do not store full payment card details.

When you visit our website, we may automatically collect:

• IP address 
• Browser type 
• Device information 
• Pages visited and usage data 

We use the information we collect to:

• Provide and manage pet sitting services 
• Communicate with you about appointments and services 
• Respond to inquiries and customer support requests 
• Process payments and invoices 
• Improve our website and services 
• Send updates, promotions, or service notifications (you may opt out at any time) 

We do not sell your personal information.

We may share your information with:

• Service providers (e.g., payment processors, scheduling software) 
• Employees or contractors who need access to perform services 
• Veterinarians or emergency contacts, if necessary for your pet’s safety 
• Legal authorities, if required by law 

Our website may use cookies and similar technologies to:

• Enhance user experience 
• Analyze website traffic 
• Remember user preferences 

You can control cookies through your browser settings.

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA/CPRA), including:

• The right to know what personal information we collect 
• The right to request deletion of your personal information 
• The right to correct inaccurate information 
• The right to opt out of certain data sharing practices 

To exercise your rights, please contact us using the information below.

We retain your information only as long as necessary to:

• Provide services 
• Comply with legal obligations 
• Resolve disputes and enforce agreements 

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

If you have questions or requests regarding this Privacy Policy, please contact us:

All materials on the House Calls Tri-Valley, Inc. website (“Site”) are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied.

To the fullest extent permitted by applicable law, House Calls Tri-Valley, Inc. disclaims all warranties, including but not limited to:

• Implied warranties of merchantability 
• Fitness for a particular purpose 
• Non-infringement 

House Calls Tri-Valley, Inc. does not warrant that:

• The Site will be uninterrupted, secure, or error-free 
• Defects will be corrected 
• The Site or servers are free of viruses or harmful components 
• The information provided is accurate, reliable, or complete 

You assume full responsibility for any costs associated with servicing, repair, or correction resulting from your use of the Site.

Some jurisdictions do not allow the exclusion of certain warranties, so portions of this disclaimer may not apply to you.

To the maximum extent permitted by law, House Calls Tri-Valley, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of data 
• Loss of revenue or profits 
• Business interruption 

This applies even if House Calls Tri-Valley, Inc. has been advised of the possibility of such damages.

In no event shall the total liability of House Calls Tri-Valley, Inc. exceed the amount you paid (if any) to access or use the Site.

Some jurisdictions do not allow limitations of liability, so portions of this section may not apply to you.

The information provided on this Site is for general informational purposes only and is not intended as legal, medical, or professional advice.

While reasonable efforts are made to ensure accuracy, House Calls Tri-Valley, Inc. does not guarantee that the information is:

• Accurate 
• Complete 
• Current 

Your use of any information from this Site is at your own risk. Always seek appropriate professional advice when necessary.

This Site may include:

• References to third-party products or services 
• User-generated or third-party content 

Such references do not constitute endorsement, recommendation, or approval by House Calls Tri-Valley, Inc.

All opinions, advice, or statements made by third parties are those of the respective authors and do not reflect the views of House Calls Tri-Valley, Inc.

This Site may contain links to third-party websites or services that are not owned or controlled by House Calls Tri-Valley, Inc.

We are not responsible for:

• The availability of external sites 
• The content, policies, or practices of third parties 

You access such sites at your own risk. Any concerns should be directed to the respective third-party provider.

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

You agree that any legal action or proceeding shall be brought exclusively in the state or federal courts located in California, and you consent to the jurisdiction of such courts.

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be severed and will not affect the validity and enforceability of the remaining provisions.

These Terms constitute the entire agreement between you and House Calls Tri-Valley, Inc. regarding use of the Site and supersede any prior agreements.

Any modifications must be made in writing and agreed upon by both parties.