Caring for your pets
Caring for your home
Service Rates
Additional Fees
The above list is the Average charge for service, your rate will be set by your personal pet sitter at your initial meeting.
Payment:
Full payment for services is due on the FIRST DAY of SERVICE for all customers.
Payments can be made via Credit or Debt Card (Via our App, Time to Pet), Zelle, PayPal, or Check
Checks: Make payable to House Calls Tri-Valley, Inc.
Cancellation Policy:
Pet Sitting/Day Care/ Overnight Stays- Cancellations may be made up to 8 days prior to your scheduled first visit at no Charge. *Major holidays require a two week cancellation notice.
After the cancellation period, a fee of 25% of the total of reservation will be charged (i.e. $200.00 reservation= $50.00 cancellation fee).
Regularly Scheduled Mid-day Dog Walks and other services:
Cancellations for services must be made at least 48 hours in advance to avoid being charged for the cancelled visit.
Delinquent Accounts:
Payments are due on the first day of service. (Additional charges are due upon return.)
Past due Accounts are Payments not made by the first day of service.
*You will be invoiced an additional $10.00 billing fee.
**Late payments over 30 days will be assessed an additional $20.00 billing fee, per month, added on to balance.
Returned Checks:
There is a $30 fee for each check returned by the client’s bank.
Pay Pal Payments:
We are happy to offer the services of PayPal for your convenience. Payments made on PayPal require that you
ADD on their 3% transaction fee to your invoice total before submitting payment.
House Calls, Tri-Valley, Inc. Pet Sitting Rates and Payment Page:
Pet Care, Dog Walking and Cat Sitting Services
Alamo 92407, Blackhawk 94506, Danville 94526, Diablo 94505, Dublin 94568,
Livermore 94550, 94551, Pleasanton 94566 and 94588, San Ramon 94582 and 94583
6937 Village Parkway #2465,
Dublin, CA 94568